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Ozak Technologies Private Limited

Privacy Policy

1. Introduction

Ozak Technologies Private Limited (“Ozak”, “we”, “us”, or “our”) respects the privacy of everyone who visits our website and contacts us. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices and rights you have.

This policy applies to our website at www.ozaktech.com and to enquiries you send us through it. It does not cover any third-party website we link to, which has its own privacy practices.

By using our website or submitting an enquiry, you confirm that you have read and understood this policy.

2. Who We Are and How to Contact Us

Ozak Technologies Private Limited is an indigenous Indian defence and technology company. For the purposes of data-protection law, we are the controller of the personal information collected through our website.

Registered entity:Ozak Technologies Private Limited
Registered address:ADM-01, Second Floor, Administrative Building, KINFRA Defence Park, Palappuram P. O., Ottapalam, Palakkad, Kerala, India-679301
Facility:KINFRA Defence Park, Palakkad, Kerala, India
Contact email for privacy matters:cyriacpius@ozaktech.com
General contact:+91 91880 56150

3. Information We Collect

We collect only the information we need to respond to enquiries and operate the website. This falls into three groups.

3.1 Information you give us

When you submit an enquiry form, request a datasheet, or contact us about a career opportunity, we collect the details you provide. Depending on the form, this may include:

  • Your name.
  • Your organisation or company.
  • Your email address.
  • Your phone number.
  • A summary of your requirement or message.
  • For career enquiries, the contents of any CV or application you send us.
  • Whether you have chosen to receive occasional updates from Ozak, where an opt-in choice is offered.

3.2 Information collected automatically

When you visit the website, limited technical information may be collected automatically, such as your general location, browser type, device type, and how you move through the site. We collect this through Google Analytics, and only where you have accepted analytics cookies. See the section on cookies and analytics below for how this works and how to control it.

3.3 Cookies and Analytics

Cookies are small text files that a website places on your device to help it work and, in some cases, to measure how it is used. Some cookies are essential for the website to function. Others are not essential and are used to understand how visitors interact with the site.

Our website uses Google Analytics, a web-analytics service provided by Google. Google Analytics places cookies that collect information about how you use the site, such as the pages you visit, how long you stay, and how you arrived. We use this information only to understand and improve how the website performs. This is a non-essential, analytics cookie.

Because Google Analytics is not essential to the website, we ask for your consent before it runs. When you first visit the site, you can accept or decline non-essential cookies, and you can change your choice at any time. If you decline, Google Analytics will not run.

Google processes this data on our behalf, and you can read how Google handles it in Google’s own privacy documentation.

4. How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your enquiry and provide the information or materials you request.
  • To verify that a request for product datasheets or technical materials is genuine before we share them. Because our products are defence and industrial systems, a member of our team may contact you by phone to confirm your identity and the nature of your interest before any datasheet is sent.
  • To deliver requested datasheets or materials to the channel you prefer, once your request has been confirmed.
  • To consider career applications you send us.
  • To operate, maintain, and improve the website.
  • To meet legal, regulatory, and export-control obligations that apply to our sector.
  • To send you occasional updates about Ozak, only where you have opted in to receive them. You can withdraw this consent at any time.

5. How Datasheet Requests Are Handled

Datasheets are not delivered automatically. When you submit a datasheet request, your details are sent to our team as a notification. We review the request, and a member of our team may contact you by phone to confirm that the request is legitimate. Once confirmed, we send the datasheet to the channel you prefer.

This manual process is deliberate. It lets us handle technical information about our products responsibly and confirm that materials reach genuine, appropriate recipients.

6. Our Lawful Basis for Processing

Where data-protection law requires us to have a lawful basis for processing your information (for example, under the GDPR for visitors in Europe, POPIA in South Africa, and the DPDP Act in India), we rely on the following:

  • Your request. Processing necessary to take steps at your request, such as responding to an enquiry or preparing a datasheet you asked for.
  • Legitimate interests. Processing necessary for our legitimate interest in verifying enquiries, protecting sensitive technical materials, and running our business, balanced against your rights.
  • Consent. Where you have opted in to marketing updates, or where consent is otherwise required, for example for non-essential cookies. You may withdraw consent at any time.
  • Legal obligation. Processing necessary to comply with laws and regulations that apply to us, including those governing the defence sector.

7. Marketing Communications

We will only send you marketing or update communications if you have opted in to receive them. Every such message includes a simple way to unsubscribe, and you can opt out at any time by using that link or by contacting us. Opting out of marketing does not affect our ability to respond to a specific enquiry you have made.

8. How We Share Information

We keep your information confidential. We do not sell, rent, or trade your personal information to any third party.

We share information only in these limited situations:

  • Service providers. We use reputable third-party providers to operate our website and communications, such as website hosting and email delivery. These providers process data only on our instructions and are bound to protect it.
  • Legal and regulatory requirements. We may disclose information where we are required to do so by law, regulation, court order, or a lawful request from a government or regulatory authority, including obligations specific to the defence sector and to export controls.
  • Protection of rights. We may disclose information where necessary to protect our rights, safety, or property, or those of others.

9. International and Export-Related Enquiries

Ozak works with customers in India and in export markets. If you contact us from outside India, or about export markets, please be aware that an enquiry about our products may involve information relating to controlled goods.

We may retain and, where legally required, share information from such enquiries as necessary to meet export-control, due-diligence, and other legal obligations. We handle this information with appropriate care and confidentiality.

Your information may be processed in India, where we are based.

Please do not submit any classified, controlled, or export-restricted technical information through the forms on this site. The forms are for general enquiries only.

10. How Long We Keep Your Information

We keep your information only for as long as necessary for the purposes described in this policy, or for as long as required by law.

When information is no longer needed, we delete it or anonymise it securely.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. These include restricting access to those who need it and using reputable, secured systems to store and transmit data.

No method of transmission over the internet or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

12. Your Rights

Depending on where you are and the law that applies, you may have some or all of the following rights over your personal information:

  • To ask what personal information we hold about you and to receive a copy.
  • To ask us to correct information that is inaccurate or incomplete.
  • To ask us to delete your information, where there is no lawful reason for us to keep it.
  • To object to or restrict how we use your information.
  • To withdraw consent, where we rely on it, including for marketing.
  • To ask for your information in a portable format, where that right applies.
  • To lodge a complaint with your local data-protection authority.

To exercise any of these rights, contact us at cyriacpius@ozaktech.com. We will respond within the time required by the law that applies to you.

13. Career Applications

If you apply for a role or send us your CV, we use your information only to assess your application and, if relevant, to contact you about it.

14. Children

Our website and products are intended for professional and organisational audiences. The site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

15. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the “Last updated” date at the top of this policy, and, where the change is significant, we will take reasonable steps to make it more prominent.

16. How to Contact Us

If you have any questions about this policy or how we handle your information, please contact us:

Ozak Technologies Private Limited

Email:cyriacpius@ozaktech.com
Address:ADM-01, Second Floor, Administrative Building, KINFRA Defence Park, Palappuram P. O., Ottapalam, Palakkad, Kerala, India-679301
Facility:KINFRA Defence Park, Palakkad, Kerala, India
Phone:+91 91880 56150